Privacy Policy

This Privacy Statement applies to information that Gift Card Granny, LLC, on behalf of itself and its corporate affiliates (collectively, “we” or “us”) collects on www.shopwithotto.com and other websites, applications, and digital services on or to which this Privacy Statement is linked or referenced (collectively, the “Services”).

Your privacy is important to us. This Otto Privacy Statement (“Privacy Statement”) describes the information we collect, why we collect it, and what we do with the information we collect from or about you through the Services. This Privacy Statement does not apply to third-party websites and other digital services linked to the Services or information collected from you off line.

The Services are intended for U.S. residents who are the age of majority or older in their place of residence (age 21 in Mississippi, age 19 in Alabama and Nebraska and age 18 in other states and Washington, D.C.). You are not authorized to access and use the Services if you are located outside the U.S. or are younger than the age of majority.

This Privacy Statement is incorporated into and made a part of the Otto Website Terms of Use (“Terms of Use”) and the customer Terms of Service (“Terms of Service”).

If you do not agree with any part of this Privacy Statement, our Terms of Use, or, if applicable, our Terms of Service, then please do not use www.shopwithotto.com.

How We Define Personal Information

For purposes of this Privacy Statement, “Personal Information” means any information that identifies you as a specific person. For example, Personal Information includes your name, address, phone number, fax number, email address, and the last four digits of your Social Security number. Personal Information also includes information that does not directly identify you but when combined with other information identifies (or can be used to identify) you.

How We Collect and Use Your Personal Information

How we collect and use information from you depends on how and why you use the Services. We collect information in the following ways:
When You Give Us Information: When you create an account, we ask you for Personal Information such as your name, email address, telephone number, and credit card number and associated card security code. Certain parts of the Services require users to provide contact information (such as name and e-mail address), demographic information (such as ZIP code), financial information (such as credit card number) and other similar information. If you sign up for emails about Otto’s latest news and new products, we collect the email address that you give us. We also collect feedback, questions, and information that you provide to us for customer support.
When You Use the Services: We collect information about how and when you use the Services:

  • Through Server Logs: A server log is a list of the activities that a server performs. Our servers automatically collect and store in server logs, your search queries, Internet Protocol (IP) address, the date and time of your request and referral URL, and certain cookies that identify your browser or Otto account.
  • From Your Computer, Tablet or Mobile Telephone: We may collect information about your computer, tablet or mobile telephone (“Device”), such as model, operating system version, mobile network information, telephone number, internet service provider and similar identifiers. We may associate your Device information with your account. We may collect and store information (including Personal Information) on your Device through browser web storage (including HTML 5) and web application data caches.
  • We may collect data about the location of the Device that you use to access the Services (“Location Data”) using IP address, GPS, cellular towers and other information from your mobile service provider, Bluetooth address, Wi-Fi access points and information made available by you or others that indicates the current or prior location of the user, such as geotag information in photographs. How we collect Location Data depends on how you access the Services. Certain Services may collect Location Data even when you are not actively using the Services. If you do not want us to collect Location Data from your mobile Device, please turn off the location services in your Device settings.
  • Through Mobile Applications (“Apps”): We may from time to time collect information about your use of and interaction with the App, such as your Device’s operating system, browser type, domain and other system settings, search queries, the country and time zone in which your Device is located, metadata and other information associated with files stored on your Device.
  • Through Cookies and Similar Tools: We use cookies, pixel tabs (also known as web beacons, flash cookies and clear GIFs) and similar technology to automatically collect information about you when you use the Services. Please read the “How We Use Data Collection Tools” section (below) to learn more about how Otto uses these tools.
  • From Other Sources: We collect information about you from third parties:
  • When you Connect with Social Media through the Services: The Services link to social media platforms through “plug-ins” (e.g., Twitter and LinkedIn buttons). When you are logged into your social media account and access the Services, we may (depending on your settings) automatically receive information (including Personal Information) from the social media platform. We collect and uses this information for the purposes described in this Privacy Statement or at the time the information is collected. Please remember that the manner in which a social media platform uses, stores and discloses your information is governed by the terms and policies applicable to your use of such platforms, and we have no liability or responsibility for the privacy practices or other actions of any social media platform with which you connect through the App or Services.
  • From Third Parties: We may from time to time supplement the information that we collect from you with information from third parties. We may combine the third-party information with information that we already have from or about you.
  • Through Service Providers: Third parties that assist us with our business operations also collect and use information (including Personal Information) through the Services and also may share the collected information with us. For example, our service providers collect and share information with us to analyze the performance of the Services and detect and prevent fraud.

We use your Personal Information as described in this Privacy Statement and for any other purpose that we disclose when we collect your Personal Information.

We use Personal Information to:
  • Identify you when you access and use the Services and personalize your experience of the Services;
  • Respond to your inquiries and fulfill your requests for information, products or services;
  • Verify your identity;
  • Deliver advertisements and marketing communications to you;
  • Help us understand the types of products and services that interest you and present you with offers for them;
  • Provide you with important notices about our products and policies or other administrative information;
  • Evaluate your eligibility for products or services;
  • Conduct data analysis, identify usage trends and determine the effectiveness of promotional campaigns;
  • Develop and improve the Services and our products and services;
  • Detect and prevent fraud;
  • Comply with applicable laws and regulations and legal process and law enforcement requirements; and
  • Enforce the Terms of Use, Terms of Service, and our other contracts with you.

If you provide us with access to your credit or debit card in connection with a card-linked promotion, reward, incentive, or offer (collectively “Card-Linked Rebate(s)”) pursuant to the Services, you authorize us to collect and store your credit or debit card information, along with other information related to your qualifying transaction, such as purchase amount, purchase time, purchase date, and merchant for each transaction with the applicable payment network (e.g., MasterCard or Visa). As with other Personal Information, we may use that information in connection with the reason for which it was provided. That is, by activating a gift or promotion by linking it to your credit or debit card (“Linked Card”), you authorize your payment network (e.g., MasterCard or Visa) to examine transactions on your Linked Card and to share transaction data with us in order to facilitate your participation in the Service, confirm a qualifying purchase and redeem your Card-Linked Rebate. You may opt-out of transaction monitoring on the payment card(s) you have registered by deleting your Linked Card from the Otto Site or by contacting us at support@Otto.com with a request to un-enroll your card. However, if you unlink your Linked Card, you will not be able to use the Services. You give us the right to use the transaction data from your Linked Cards until the Card-Linked Rebate is redeemed, or you remove your Linked Card from the Services. When you remove a Linked Card from the Services, we will no longer capture transaction data, however we will retain the data associated with your Linked Cards for historical transactions as long as necessary to fulfill the offer, but no longer than permitted by law.

How We Use Data Collection Tools

Cookies, pixel tabs (also known as web beacons, flash cookies and clear GIFs) and similar technology (“Data Collection Tools”) help us automatically collect information about you when you use the Services.

Web Beacons: A web beacon (also called a pixel tag or clear GIF) is computer code that communicates information from your device to a server. Some of our content and emails may contain embedded web beacons that allow a server to read certain types of information from your Device, allow us to count the number of people who have viewed content, to know when you opened an email message, and the IP address of your Device. Web beacons help us develop statistical information to provide better and more personalized content.
Cookies: Cookies are small text files that are sent to or accessed from your web browser or your computer’s hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires), and a randomly generated unique number or similar identifier. A cookie also may contain information about your Device, such as user settings, browsing history, and activities conducted while using the Services.
We use the following types of cookies:
  • Strictly necessary cookies, which are required for the operation of the Services. Without them, for example, you would not be able to register or log in for the Services that Otto offers.
  • Analytical/performance cookies, which allow us to recognize and count the number of visitors, learn how visitors navigate the Services, and improve the Services.
  • Functionality cookies, which we use to recognize you when you return to the Services.
  • Targeting cookies, which record your visits to the Services, the pages you visited, and the links you followed. Targeting cookies helps us deliver digital advertisements that are targeted to your interests (as inferred from your online activity). We also share information collected through targeting cookies with third parties that send you targeted advertisements.
  • Interaction cookies, which allow you to connect Otto through social media.
To learn more about cookies and web beacons, visit www.allaboutcookies.org.

Data Collection Tools record how long you spend on various webpages, which webpages you view, your search queries, the products you viewed, error and performance reports, your IP address, your browser type, time zone and language settings and operating system. Data Collection Tools also help us with fraud prevention and detection.

We also may use analytics services, such as Google Analytics, to collect information. Generally, analytics services do not identify individual users. Many analytics services allow you to opt out of data collection. For example, to learn more about Google Analytics practices and to opt out, visit www.google.com/settings/ads or download the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

Your Control of Data Collection Technology: Some web and mobile browsers provide settings that allow you to control or reject cookies or to alert you when a cookie is stored in your browser. If you set your browser to refuse to accept cookies, you may not be able to use certain features of the Services or access some of our online services. You also may be able to reject use of mobile device identifiers by activating the appropriate setting on your Device. Although you are not required to accept cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Services.

How We Respond to Do Not Track Signals

Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (“DNT”) or similar feature that signals to a website that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many website operators, including us, do not respond to DNT signals. We are able to offer and provide you with our Services whether or not your browser incorporates DNT signals.

How We Share Personal Information

We may share Personal Information collected through the Services as follows.
Affiliates: We share Personal Information within our corporate family for the purposes described in this Privacy Statement and as required by law.
Service Providers: We share information with our third-party service providers that help us operate the Services, provide Otto products, and personalize your experience on the Services. Some service providers help us with payment card processing, sending emails, order fulfillment, conducting advertising, providing customer service or product support, industry benchmarking, consumer analysis, market research, and administering promotions.
Corporate Transactions: We may share and transfer Personal Information if we are involved in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, or other change of ownership or control by us or any affiliated company (in each case, whether in whole or in part).
Other Lawful Disclosures: We also share information: (i) as permitted by law; (ii) if we determine that disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process; (iii) to protect the rights, privacy, property, interests, or safety of our company or our affiliates, customers, business partners, employees, or the general public; (iv) to pursue available remedies or limit the damages; (v) to enforce the Terms of Use and any Terms of Service; and (vi) to respond to an emergency.
We never publicly disclose any Personal Information related to financial or payment activities or any government identification numbers. We also don't allow unauthorized publishing or disclosure of any user’s non-public contacts.

How We Protect and Store Information

We take precautions intended to help protect information that we collect and store; however, any transmission to us is at your own risk, and we expect that you will use appropriate security measures to protect your information. You are responsible for maintaining the security of your account credentials and other authentication involved in obtaining access to password-protected or secure areas of the Services. We will treat access to the Services through your account credentials as authorized by you. Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution. We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below. We retain information for as long as necessary to fulfill the purposes for which you provided the information, to comply with legal obligations, to resolve disputes, to enforce agreements, and similar essential purposes.

Linking to Other Sites

We may provide links to websites operated by unrelated third parties, such as companies that provide services for us or in which we think you may have an interest. Please note that when you navigate to the website of an unrelated third party, this Privacy Statement no longer applies. We encourage you to read the privacy policies of every website or service that you visit to understand how your Personal Information is processed.

Exclusions

This Privacy Policy does not apply to any Personal Information collected by us other than Personal Information collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to us through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and we shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

How Can I Correct or Delete My Personal Information?

If you would like to correct or delete Personal Information, please send us an e-mail with your request to contact@shopwithotto.com. We reserve the right to request that you provide information that will enable us to confirm that you have the authority to correct or delete the Personal Information that you want corrected or deleted. We will use reasonable efforts to correct your Personal Information but may not be able to correct or delete Personal Information shared with third parties.

Your Opt Out Rights

Unsubscribe from Our E-mails: If you do not wish to receive promotional e-mails from us, (whether on our behalf or on behalf of a third party), including our e-newsletters, follow the unsubscribe process at the bottom of the promotional e-mail. Alternatively, you can unsubscribe here. Note that even if you opt out, you may still receive transactional e-mails from us (e.g., e-mails related to the completion of your registration, correction of user data, password reset requests, reminder e-mails that you have requested, and any other similar communications essential to your transactions on or made through the services).

Opting Out — Advertisers and Third Parties: To the extent that we do so, you may opt out of us sharing and/or selling your personal information to help third parties or marketing partners send or tailor ads and content to you, including through email, direct mail or online display marketing. Doing so will not opt you out of our marketing partners’ or third parties databases, only data in our own database – so other companies that we work with may still send ads, offers and content to you. To opt out of us sharing and/or selling your information with third parties and/or marketing partners, opt out here.

Opting Out of Interest Based Advertising: If you wish to opt out of the use of your technical information by online advertising networks, please visit http://www.aboutads.info/choices. You can also disable or delete cookies directly on your web browser. Please see your browser’s “help” content for information on how to do this.

If you would like to opt out of having interest-based ad targeting, click here.

Your access to our web sites should not be affected if you do not accept cookies served by third parties. If you have any problems or questions regarding your privacy preferences or opt out options, you may reach us during regular business hours at 866-739-4914. Your California Privacy Rights: A Notice to California Users (California Civil Code Section 1798.83) California's "Shine the Light" law, Civil Code section 1798.83, requires certain businesses to respond to requests from California residents asking about the business' practices related to disclosing personal information to third parties for the third parties' direct marketing purposes. Alternately, businesses may have in place a policy not to disclose personal information of California residents to third parties for the third parties' direct marketing purposes if the California resident has exercised an option to opt out of such information-sharing. We have such a policy in place. Any California residents who have an established relationship with us may opt out of our disclosing your personal information with third parties for direct marketing purposes. Under California law, third parties include our affiliates. If you do not want us to disclose your personal information to third parties, including affiliates, you can opt out here. Pursuant to California privacy law, registered users under 18 years of age may request to have content or information posted by the user removed from any of our online platforms. In order to effectuate removal of such content or information, you may reach us during regular business hours at 866-739-4914. The removal of content does not ensure complete or comprehensive removal of the content or information posted on any of our online platforms by the registered user. We do not advertise or market any of the products or services identified in Chapter 22.1 Sec. 22580 (i) to users we have actual knowledge are under 18 years of age.

Children’s Privacy

The Services are not directed to or intended for use by minors. Consistent with the requirements of the U.S. Children’s Online Privacy Protection Act, if we learn that we have received any information directly from a child under age 13 without his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Services and subsequently will delete that information.

Integrating Social Networking Services

You may have the option of posting your Services activities to social media platforms when you access content through the Services (for example, you may post to Facebook that you performed an activity on the Service); you acknowledge that if you choose to use this feature, your friends, followers, and subscribers on any social media platforms you have enabled will be able to view such activity.

Notice to California Residents

California Civil Code Section 1798.83 permits individual California residents to opt-out of our disclosure of Personal Information to third parties for their direct marketing purposes. We currently does not disclose Personal Information to third parties for their direct marketing purposes.

Changes to this Privacy Statement

The Effective Date of this Privacy Statement is set forth at the top of this webpage. We reserve the right to change this Privacy Statement as business needs require. If we make material changes to the way we use Personal Information, we will post a notice about the changes prominently on the Services in advance so that you have an opportunity to discontinue your use of the Services. Your continued use of the Services after the Effective Date constitutes your acceptance of the amended Privacy Statement. The amended Privacy Statement supersedes all previous versions.

How to Contact Us

If at any time you have questions about the Otto Privacy Statement, please contact us at contact@shopwithotto.com or by mail to us at 495 Mansfield Avenue, Pittsburgh, PA 15205.

© 2018 Gift Card Granny, LLC